Russian authorities permit flight cancellations of non-refundable tickets.
Russia Proposes Scrapping Non-Refundable Airline Tickets
In a recent move aimed at strengthening consumer protections in the aviation sector, State Duma deputy Mikhail Matveev has proposed a ban on the sale of non-refundable airline tickets in Russia. The proposal, addressed to Prime Minister Mikhail Mishustin, seeks to provide a fairer travel experience for airline customers by eliminating tickets without refund options.
On May 24, 2025, Matveev put forward this significant legislative suggestion, arguing that such changes would benefit both passengers and carriers. The proposed ban on non-refundable tickets would mean that all passengers could obtain refunds if they choose to cancel their flights, alleviating common grievances about the ticket refund policies in Russia.
While the legislative progress, timeline for implementation, and airline industry responses remain unclear, the initiative reflects a notable shift in Russia's approach to consumer protection in the aviation industry. As of now, further details regarding this proposal are limited, and it continues to evolve in its initial stages.
The enforced ban on non-refundable tickets is expected to positively impact passenger rights, providing more transparency and flexibility in air travel arrangements. With this move, Russia takes a step towards offering a more passenger-friendly environment in the aviation sector.
The enforced ban on non-refundable tickets could potentially revolutionize the lifestyle of travelers, as it promises a more consumer-friendly travel experience in Russia. Furthermore, this policy change may stimulate business in the finance sector, as customers may feel more secure when making travel-related financial decisions.
